Products

“Products” leads the “Products & stock” section, above “Inventory” and “Digital Passports”. It is the upstream catalogue: the place the data a passport later references is authored.

Two modes

The page is a list and an editor. Choosing a product opens the editor for it, and the product you are editing is part of the address, so a refresh or a shared link lands on the same product.

The browser Back button leaves the editor and returns you to the list, rather than leaving the whole page.

The list

The table is captioned “Product catalog” and shows an “Image” and a “SKU” alongside each product.

The “Packaging” column picks the box a product ships in when it is the only item in the parcel, and saves as soon as you pick. Its first choice is your default packaging, shown with its name: a product left on it follows the default if you change it later. To set several at once, tick them and use “Set packaging…”. The boxes themselves are set up in Settings; see Shipping defaults.

When there is nothing, the page distinguishes “No products yet” from “No products on this page”, the second being what you get if you have paged past the end. In that case it offers “Prev” and “Back to page 1” rather than leaving you on a blank screen wondering where the catalogue went.

Adding a product

“Add product” creates one product by hand, for example when you label goods you do not sell through a connected store. On a first visit, with no products yet, the button is in the empty page; afterwards it leads the actions above the list.

“Add a product” asks for:

• “SKU”: your own part number. It is how a later import or sync recognises the same product, so it is not duplicated.
• “Product name” and “Brand”.
• “Variant”, optional: size, colour or model.
• “Barcode (GTIN or EAN)”, optional. Leave it empty if your products have no barcode: Horizon generates an internal identifier from the SKU, and you can add a real barcode later. Do not invent one to get past the form.
• What kind of product it is, optional. The kind picks a shorter wizard with the fields that matter for it, and the choice is remembered for the next product you add in this browser.

Adding a product whose SKU you already have is refused, and the message says so. Once added, “Add more details” opens the product in the wizard.

Importing products

“Import products” adds or updates many products from a spreadsheet, CSV or Excel. The size limit is shown in the dialog. “Download template” gives you the format: SKU and product name are the only required columns, and the rest can stay empty and be filled in later.

Choose the file and press “Start import”. The import runs on its own and the dialog updates as it goes. When it finishes, it says how many products were added and how many already in your catalogue were updated, separately: uploading the same file again updates products rather than duplicating them.

Only the rows that failed are listed, each with its row number, SKU and the problem. Fix those rows and upload the file again; the rows that worked are already saved and will not be duplicated. “Import another file” starts again.

This is not the passport bulk import, which attaches passports to products that already exist. See Digital Product Passports.

Serialising units

“Serialise”, on a product’s row, gives physical units of that product their own serial numbers now, ahead of any order or receipt. “Serialise units” asks:

• “How many units”. Serial numbers are permanent, so enter the number of items you will really label.
• “Your own codes (optional)”: one per line, in the same order as the units. An order that later names these codes links to these units instead of creating new ones. Give one code per unit, or none.

Before you confirm, the dialog says what your passport rules will do: give each unit an item passport, and when it is published, or give serial numbers only because no rule covers this. Afterwards the page reports both numbers, units serialised and passports created, and how many passports were kept as drafts until their data is complete. Serial numbers without passports is a normal outcome when no rule applies, not a failure. The rules are on the Rules tab of “Digital Passports”.

The product wizard

Clicking a row opens the product in the “ESPR-DPP wizard”, where the data a passport draws on is entered. It has eight steps, shown as a strip across the top: “Identity”, “Physical”, “Compliance”, “Materials”, “Commercial”, “Sustainability”, “Relationships” and “ESPR review”. The step you are on is part of the address.

• “Save & next →” saves the step and moves on. “Save & exit” saves it and returns to the list. “Previous step” goes back one step. “← Back to Products” leaves without saving the step you are on.
• “ESPR review” is a read-only summary of the EU product-passport questionnaire, grouped by topic. It says how many required answers are missing, marks each missing one “To complete”, and offers “Edit” to jump to the step where it is answered. Some answers are filled in for you from the passport’s substance declarations. “Finish” saves any edits not yet saved and closes the wizard.

Shorter wizards

A wizard can show every field or only the ones that matter for the kind of product. Without a kind, it shows every field and asks “What kind of product is this?”: “Textiles & footwear”, “Electronics”, “Furniture”, “Metals” or “Other”. Picking one starts from that kind’s essentials. Steps with nothing to show drop out of the strip.

• “Customize” chooses the fields shown, either for all your products of that kind, which is recommended, or “Only this product”. Locked fields are expected on every EU product passport and stay in every template; a field that already has a value always stays visible.
• “Show all fields” shows everything for this visit, without changing your template. A step with hidden fields says how many more are available, and a field you reveal can be added to your template.

To set the kind of several products at once, tick them in the list and use “Set product kind…”.

Filling fields from documents

At the top of the wizard, the AI enrichment section reads files you attach, or product-page addresses you paste, and proposes values for the fields it can fill. Each proposal waits for you to accept, edit or reject it; nothing is applied on its own. Enrichment use is metered. See Usage and limits.

Creating passports

Two actions connect this page to passports.

“Create DPPs” makes passports for the products you have selected. “Create DPPs for all products” does it for the whole catalogue.

Be deliberate with the second one. It acts on everything, and passports are metered. Check Usage and limits before running it on a large catalogue.

“View passports →” takes you across to the passports view of “Digital Passports”.

Where products come from

Products can be authored here, or brought in from a connected system. An ERP item catalogue can be imported as products, with a preview first. See Connect your ERP.