# Freight and customs

Bookings, ASNs, customs, freight claims and the CBAM view

Section: app. Audience: public. Updated: 2026-10-10.

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**"Freight & customs"** is in the **"Purchasing & imports"** section, after **"Purchasing"** and **"Suppliers"**: it is how bought goods come in. It covers the freight side of moving goods rather than the parcel side, which is **"Tracking"**.

## The views

**"Bookings"** is the default: freight bookings themselves.

**"ASNs"** holds advance shipping notices.

**"Customs"** holds customs documentation.

**"Claims"** is freight claims. Parcel claims are a separate queue, on the retired Dispatch page, and that view stays switched off (see [Dispatch](/app/dispatch)). Overcharges on a parcel carrier's invoice are found on **"Billing"**, in the **"Carrier invoices"** tab (see [Carrier invoices](/app/carrier-invoices)). This one is freight. The two views keep separate addresses, so a view chosen on one never carries over to the other.

**"CBAM"** is carbon border reporting.

Some views may be marked **"SOON"** where the surface exists but the function behind it is not finished. Treat that marker as authoritative and do not plan around a view that carries it.

## CBAM

The CBAM view is where the emissions figures your suppliers report arrive and are worked with.

Those figures are not typed in by you. You send suppliers a link to a questionnaire and they fill it in themselves. See [The emissions questionnaire you send to suppliers](/app/supplier-questionnaire).

The reference carbon price used in the reporting is fetched by the platform on a schedule rather than entered by hand, so it is not something you maintain.

## Which page do I want

If it is a parcel with a tracking number, you want [Track a shipment](/app/tracking). If it is a container, a booking, an ASN or a customs document, you want this page.